Seoul taps delivery riders to spot, report danger early

“The people who know Seoul’s streets best are being asked to do more than deliver food. The Seoul Metropolitan Government said Tuesday it has launched the 2026 Seoul Citizen Safety Guardians program, enlisting 20 delivery riders to help identify hazards such as potholes, flooding risks and damaged infrastructure before they lead to accidents. The initiative, which officially began with a launch ceremony Monday at Jeon Tae-il Memorial Hall in Jongno District, will run through September and is designed to strengthen citizen-based safety monitoring across the city. City officials said the program draws on the mobility and on-the-ground experience of delivery riders, who travel dozens or even hundreds of kilometers each day and are often among the first to encounter potential dangers in neighborhoods and along major roads. Participants will receive training on safety reporting procedures and emergency response measures before beginning field activities. While carrying out delivery work, riders will report potholes, flooding, fallen objects, damaged facilities and other hazards through Seoul

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