Over 90% of Hong Kong organisations use AI tools despite training and policy gaps, survey finds

“More than 90 per cent of Hong Kong companies, schools, and NGOs have incorporated artificial intelligence (AI) into their workflows, according to a survey. From right: Wilson Wong, CEO of the the Hong Kong Internet Registration Corporation Limited (HKIRC); Daniel Cheung, acting commissioner for digital policy; Lam Cheuk-ho, chief superintendent of the the Hong Kong Police Force’s Cyber Security and Technology Crime Bureau; and Edmond Lai, chief digital officer of the Hong Kong Productivity Council, at a press conference on June 2, 2026. Photo: GovHK. According to a survey of 800 organisations conducted by the Hong Kong Internet Registration Corporation Limited (HKIRC), 94 per cent said they had used AI tools. Among those, 63 per cent had not established an internal AI usage policy for employees, while 68 per cent had not conducted any AI training, the survey found. HKIRC CEO Wilson Wong said on Tuesday that employees at almost half of the surveyed organisations had used unauthorised AI tools. “While the penetration rate of AI in the workplace is exceptionally high, most organisations still face security risks regarding governance, tool usage and training,” Wong was quoted as saying in a statement issued by the government’s Digital Policy Office (DPO). He was speaking at a joint press conference on cybersecurity, alongside representatives from the DPO, the Hong Kong Police Force’s Cyber Security and Technology Crime Bureau, and the Hong Kong Computer Emergency Response Team Coordination Centre (HKCERT). Security risks Wong cited an earlier survey by the HKCERT, which found around 35 per cent of businesses using AI admitted to feeding company information into AI tools. ChatGPT app. File Photo: Focal Foto, via Flickr Some employees used open-source AI tools to process meeting minutes, for instance, which could lead to errors or data leaks, he added. Wong said the HKIRC, which oversees Hong Kong domain names, would launch the Secure AI@Work Enablement Campaign to provide training and assistance in formulating AI policies, as well as suggestions for suitable AI tools and regulations on information that should not be processed by AI. The campaign “will assist organisations in plugging governance gaps through training, AI strategy and policy formulation tools and advisory services,” the statement said. Edmond Lai, chief digital officer of the Hong Kong Productivity Council, the parent organisation of the HKCERT, said that the HKCERT would seek to bolster public education and talent cultivation in AI and cybersecurity through publicity campaigns, such as AI-generated tram advertisements and videos.

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